Information We Collect
When you interact with Gemmy Wood JSC (“we,” “us,” “our”) through our website, we may collect:
- Contact Information: Name, email address, phone number, company name, and country when you submit an inquiry or request a quote.
- Usage Data: Pages visited, time spent, browser type, device information, and IP address collected automatically through cookies and analytics tools.
- Communication Data: Messages, product inquiries, and correspondence sent through our contact forms, email, WhatsApp, or Zalo.
How We Use Your Information
- Respond to your product inquiries and quote requests
- Provide customer support and follow-up communication
- Send relevant product catalogs, pricing updates, and company news (only with your consent)
- Improve our website experience and product offerings
- Comply with legal obligations and business requirements
Cookies
Our website uses cookies for:
- Essential Cookies: Language preference, theme preference (light/dark mode)
- Analytics Cookies: Google Analytics to understand website traffic and user behavior
You can control cookie preferences through the consent banner shown on your first visit, or through your browser settings.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Trusted service providers who assist in website hosting and analytics
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at info@gemmywood.vn.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined above, or as required by law. Inquiry data is typically retained for 3 years.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy, please contact:
Gemmy Wood JSC
Email: info@gemmywood.vn
Phone: (+84) 210 6 558 938
Address: Lot B9 – Thuy Van Industrial Park – Nong Trang Ward – Phu Tho Province – Vietnam
Effective Date: January 1, 2026